Method 1

Step 1: Open the "Google Play Store" app and open the menu (tap on the 3 horizontal bars located on the top-left corner).

Step 2: Select "Settings" from the menu.

Step 3: Find and select "Parental controls"

Step 4: On the top-right side of the screen, there is a toggle button for the parental controls, toggle it to "off" so that the parental controls are disabled (see picture bellow).

Method 2

Step 1: Open your phone's settings and select "Apps & notifications".

Step 2: Select "See all *X* apps" (where X = the number of applications installed on your phone).

Step 3: In this list, find and select "Google Play Store".

Step 4: Select "Storage & cache".

Step 5: Select "Clear Storage".

Step 6: Press "OK" to confirm.

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