WEB/MOBILE
The 'Quick Messages' module is the module through which parents can get in touch with the institution and vice versa.
The institution also has the option to activate a feature in the 'Quick Messages' module that allows parents to select individual recipients (a useful option for school-type institutions).
Viewing the Quick Messages module from an institution's account:
When a teacher/manager wants to compose a message, they must click the 'Compose' button.
Once this button is pressed, a window for entering the message appears. Initially, the Send button is inactive, but once the message type is selected → the recipient is chosen and the message text is entered → the Send button becomes active.
When selecting the message type, the user has three options:
Simple Message
Alert (where the message is displayed in a red frame)
Reminder (used to remind the recipient of something)
When selecting the recipient, the following window will open, offering several options:
Send the message only to the child’s family
Send the message to the child’s family and to the institution staff responsible for the child whose family is receiving the message
Also, in the list of children, you may notice that some of them cannot be selected. If you encounter this issue, the reason is that the respective family is not active (the parents need to activate their Kindepedia account).
And if the above button is activated, the selection options will differ slightly, giving you the possibility to send the message in the following ways:
Only to parents
Only to students
To the student and their family (in addition to the parents, other family members—such as grandparents—will also receive the message)
You can also filter by message type using the list shown in the image below:
For received messages, you have several helpful buttons:
Display filter settings
Search by message content
Search by the time period when the message was received
Filter by message type (simple/alert/reminder)
Filter by staff members
Filter by read/unread messages
Filter by messages that contain documents
For sent messages, you have the following filtering options:
By message type (simple/alert/reminder)
By message content
By the time period when the message was sent
By messages that contain documents
By messages sent by users / to users / sent to a child
For scheduled messages:
By message content
By the time period when the message was sent
By messages that contain documents
By message type (simple/alert/reminder)
Filter by read/unread messages
Deleted Messages
In the case of deleted messages, you can apply filters based on:
Message content
The time period when the message was sent
Messages that contain documents
Message type (simple/alert/reminder)
Filter by read/unread messages
WEB/MOBILE
On the mobile version, you can find the Quick Messages module by tapping the button with the three horizontal lines.
After tapping the Quick Messages button, the following window will open, where you can view the messages. You can select from the list of message types: received, sent, scheduled, and deleted. You also have the option to search within the selected message list.
If you wish, you have additional filters available that you can select. To display the list of filters, you need to tap the button shown in the image below:
Once the button is pressed, the following list of filters will open, from which you can select what you need:
If you want to compose a new message, all you need to do is tap the plus button shown in the image below:
Then, a window will open where you can select the type of message you want to compose. After that, you can proceed to select the recipients, enter the message text, and add any necessary attachments.
