How do I create/edit a newsletter?
Access the "Newsletter" section in the application menu and click on the green "New Campaign" button at the top.
If you want to edit an existing newsletter, on the right side of the page under the "Actions" column, you just have to click on that arrow on the same row as the newsletter you want to edit and select "Edit content".
The editing screen for the content of the newsletter will open.
On the left side of the page, you will find listed a series of articles ("templates") that you can add to the newsletter by clicking on the "insert" button that appears on the respective article when you move the mouse over it.
In the center of the page where you edit the newsletter, you can click on the pencil located on the different sections of the article to edit them as needed. On the right side you will find the "X" button, which has the role of removing the respective article.
At the top you will find the buttons for emptying the newsletter, preview on desktop or mobile, resetting the newsletter.
In the bottom part of the newsletter, you can edit the contact data and the information of the institution by clicking on each section separately.
After you have made all the desired changes, click on "Save and continue".
If you edit a newsletter draft and click on "Save and Continue", you will be redirected to the list of newsletters and you must click on the arrow under the "Actions" column and select "Edit" to be able to advance to the step described below.
In the next step, you must configure the following:
Newsletter subject Description (optional)
To which user groups will it be sent ("All users" = all students/parents)
If it is recurring or not
The date it will be sent
The time at which it will be sent
At the end, click on "Save". The newsletter is created and programmed, you will be redirected to the newsletter list.
Careful! The newsletter is sent by e-mail to all recipients selected in the configuration section, regardless of whether they have an activated account in Kinderpedia or not.
How do I deactivate/activate a newsletter?
Access the "Newsletter" section from the menu on the left. Here you will find the list of configured newsletters, and to the right of each newsletter that is not "Draft", you will find the green "Active" button or the red "Inactive" button under the "Status" column.
To deactivate or reactivate a newsletter, you just have to click on the "ACTIVE/INACTIVE" button.
How do I duplicate a newsletter?
To duplicate a newsletter campaign, access the "Newsletter" section. Now you have to find in the list the newsletter that needs to be duplicated and click on the arrow under the "Actions" column and click on "Campaign Duplication".
You will find the duplicate campaign in the "INACTIVE" status list, if you want to activate it, click on the red "INACTIVE" button.
How can I see a report with the status of sent emails?
To open a report with the emails sent, access the "Newsletter" section from the menu on the left and click on the gray "Reports" button located on the same row as the newsletter for which you want to open the report.
A page will open in which the sent campaigns are listed (there will be multiple registrations in the case of recurring campaigns). Next to each record, you will be able to see the recipients and how many emails have been sent.
To open a detailed report where you can see the status of the sending per e-mail address, click on the gray "Reports" button under the "Actions" column.
How do I send a test email?
To send a test email, in the list of newsletters you just have to click on the arrow under the "Actions" column and select "Send test email". A pop-up window will open where you must enter your email address and click on the green "Send test email" button.
