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I don't receive notifications on android. What should I do?
I don't receive notifications on android. What should I do?
Alex avatar
Written by Alex
Updated over a week ago

If you don’t receive notifications on your phone, here is what you should do!

a. You need to enable notifications from your mobile phone. Please go to your phone Settings>Apps>Kinderpedia>Notifications and enable all Notifications as you can see in this screenshot:

 After all the notifications are enabled, please open the application and go to Account Settings > Notifications Settings and enable notifications for the modules you want to receive notifications.

If the previous steps didn’t solve your problem, you should go to Phone Settings > Apps > Kinderpedia > Storage > Clear storage/data.

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