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11 articles

Written by Alex, Vlad Marinescu and Mirel Popinciuc


How can I send account activation invites towards multiple families?
This article is intended for the school/kindergarten staff.
Written by Alex. Updated over a week ago
I'm a manager/teacher. How can I switch between different school/kindergarten accounts?

Written by Alex. Updated over a week ago
I don't receive notifications on my iPhone. What should I do?

Written by Alex. Updated over a week ago
What types of files are supported / can be uploaded?
Written by Vlad Marinescu. Updated over a week ago
I am a teacher / educator. How do I create a Kinderpedia account and invite students?
Complete guide on how to create an account and add children.
Written by Alex. Updated over a week ago
How does the Live Chat module work?

Written by Mirel Popinciuc. Updated over a week ago
How do I reset my password?
I forgot my password, how can I get a new password?
Written by Alex. Updated over a week ago
I am an educator / manager. How do I change or edit a family/child's name?

Written by Mirel Popinciuc. Updated over a week ago
I am a parent/Teacher. How can I update the application to the latest version?
In this tutorial we explain how you can update the application to the latest version on Android and iOS devices (iPhone)
Written by Alex. Updated over a week ago
I cannot open the files that I receive in the application both in documents and in the live chat module
On Android I cannot view or download the documents received through Kinderpedia (for Android devices).
Written by Alex. Updated over a week ago
I don't receive notifications on android. What should I do?

Written by Alex. Updated over a week ago