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11 articles
Alex avatarVlad Marinescu avatarMirel Popinciuc avatar
Written by Alex, Vlad Marinescu and Mirel Popinciuc

How can I send account activation invites towards multiple families?

This article is intended for the school/kindergarten staff.
Alex avatar
Written by Alex. Updated over a week ago

I'm a manager/teacher. How can I switch between different school/kindergarten accounts?

Alex avatar
Written by Alex. Updated over a week ago

I don't receive notifications on my iPhone. What should I do?

Alex avatar
Written by Alex. Updated over a week ago

What types of files are supported / can be uploaded?

Vlad Marinescu avatar
Written by Vlad Marinescu. Updated over a week ago

I am a teacher / educator. How do I create a Kinderpedia account and invite students?

Complete guide on how to create an account and add children.
Alex avatar
Written by Alex. Updated over a week ago

How does the Live Chat module work?

Mirel Popinciuc avatar
Written by Mirel Popinciuc. Updated over a week ago

How do I reset my password?

I forgot my password, how can I get a new password?
Alex avatar
Written by Alex. Updated over a week ago

I am an educator / manager. How do I change or edit a family/child's name?

Mirel Popinciuc avatar
Written by Mirel Popinciuc. Updated over a week ago

I am a parent/Teacher. How can I update the application to the latest version?

In this tutorial we explain how you can update the application to the latest version on Android and iOS devices (iPhone)
Alex avatar
Written by Alex. Updated over a week ago

I cannot open the files that I receive in the application both in documents and in the live chat module

On Android I cannot view or download the documents received through Kinderpedia (for Android devices).
Alex avatar
Written by Alex. Updated over a week ago

I don't receive notifications on android. What should I do?

Alex avatar
Written by Alex. Updated over a week ago