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17 articles in this collection
Written by Daniel Rogoz, Mirel Popinciuc, and Alex

For Managers: How to register students without sending Invoices.

How to add students without issuing invoices for them. How we enroll students. Pre-register.

Written by Alex
Updated over a week ago

Who can view the information from the dashboard?

Written by Alex
Updated over a week ago

I'm a manager/teacher. How can I switch between different school/kindergarten accounts?

Written by Alex
Updated over a week ago

I don't receive notifications on my iPhone. What should I do?

Written by Alex
Updated over a week ago

I am a teacher / educator. How do I create a Kinderpedia account and invite students?

Complete guide on how to create an account and add children.

Written by Alex
Updated over a week ago

How does the Live Chat module work?

Written by Mirel Popinciuc
Updated over a week ago

How do I reset my password?

Written by Daniel Rogoz
Updated over a week ago

The transition from kindergarten to school

Written by Daniel Rogoz
Updated over a week ago

How can I change the email address associated with my Kinderpedia account?

Written by Mirel Popinciuc
Updated over a week ago

How can i erase a badge/grade?

Written by Mirel Popinciuc
Updated over a week ago

Steps on how to use the Kinderpedia platform

Here we will describe the most important steps to be able to use the Kinderpedia application in a simple and fast way.

Written by Alex
Updated over a week ago

How do I close the Kinderpedia application?

How do I close the Kinderpedia application on my phone? Without running in the background. It is valid for parents and for teachers.

Written by Alex
Updated over a week ago

I am an educator / manager. How do I change or edit a family/child's name?

Written by Mirel Popinciuc
Updated over a week ago

I am a parent/Teacher. How can I update the application to the latest version?

In this tutorial we explain how you can update the application to the latest version on Android and iOS devices (iPhone)

Written by Alex
Updated over a week ago

I receive an error at login. What can I do?

There are some situations where when you try to login into the application and it will show you an error that says "login failed".

Written by Alex
Updated over a week ago

I cannot open the files that I receive in the application both in documents and in the live chat module

On Android I cannot view or download the documents received through Kinderpedia (for Android devices).

Written by Alex
Updated over a week ago

I don't receive notifications on android. What should I do?

Written by Alex
Updated over a week ago